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Add-on for WooCommerce

Woo AI Product Recommender

An AI chat widget for WooCommerce that finds products, checks live price and stock, and answers store policy questions.

Needs
WooCommerce
Tested up to
WordPress 7.1
Version
1.1.0 Changelog
Updated
30 September 2026
Licence
1, 3, 5 or unlimited sites per key

Read the setup guide

Woo AI Product Recommender chat answering a shopper’s question with live products and prices

What it does

Woo AI Product Recommender adds a chat assistant to your WooCommerce store. It looks up live price and stock before answering product questions and shows product cards with Add to Cart. It answers shipping and returns questions only from text you write, checks order status, and hands the customer to a person when it can't help. It runs on the AI provider you choose (DeepSeek, ChatGPT, Qwen or Grok), with your own API key.

Live product search in chat

It searches your catalogue and answers with the current price and stock status, then shows product cards with an Add to Cart button.

Live product search in chat

Answers from your knowledge base

Write your shipping policy, returns policy and FAQ once, and the assistant answers from that text and nothing else.

Answers from your knowledge base

Order lookup, upsells and exit nudges

Customers can check an order with the order number and email. After an add-to-cart it suggests a related product, and it can open itself when a visitor is about to leave.

Order lookup, upsells and exit nudges

Hand-off to a human

When a customer asks for a person, or the assistant can’t help, it offers your email, WhatsApp or contact page.

Hand-off to a human

Analytics you can act on

Track conversations started, add-to-carts from chat, conversion rate and the revenue the chat helped close.

Analytics you can act on

The problem

Most shopper questions are the same handful: is this in stock, do you ship to my country, how do returns work, where is my order. Answering them by email is slow. A generic chatbot is quick, but it answers from whatever it remembers or scraped, which is how it ends up quoting last month’s price.

How it answers

Setting it up

  1. Under WooCommerce → AI Product Recommender → AI Provider, choose a provider (DeepSeek, ChatGPT, Qwen or Grok) and paste its API key.
  2. Fill in the shipping policy, FAQ and returns policy boxes.
  3. Set the header title, welcome message and accent colour.
  4. Add at least one hand-off channel.
  5. Open Product Learning and click “Learn Products Now”.
  6. Open your shop, click the chat button and ask a test question.

What it costs to run

You pay us a yearly licence fee for the plugin. Your AI provider bills your own account for usage: every customer message is one API call. Related-product suggestions and product learning don’t call the AI provider. Each visitor can send 20 messages every five minutes, which keeps one person from running up your bill.

Seeing whether it pays for itself

The Analytics tab counts conversations, Add to Carts from chat, conversion rate and revenue. An order only counts if it followed an Add to Cart from a chat card, it counts once, and it has to be paid.

What it doesn’t do

Requirements and compatibility

Your site needs

Plugins
WooCommerce
Also needs
An API key for DeepSeek, ChatGPT (OpenAI), Qwen or Grok (you pay the provider directly for usage)
WordPress
6.0 or newer
PHP
8.0 or newer
Multisite
Supported

This release

Version
1.1.0
Updated
30 September 2026
Tested up to
WordPress 7.1
Known conflicts
None known
Changelog

Version 1.1.0

### Features
* Choose the AI provider that powers the chat: DeepSeek, ChatGPT (OpenAI), Qwen (Alibaba Cloud),
or Grok (xAI), on the new **AI Provider** tab (formerly **DeepSeek API**).
* Each provider keeps its own API key and model, so switching never loses a saved key.
* Qwen supports both the International (Singapore) and China (Beijing) regions.
* New `wp-config.php` key constants: `WAPR_OPENAI_API_KEY`, `WAPR_QWEN_API_KEY`,
`WAPR_GROK_API_KEY` (alongside the existing `WAPR_DEEP_SEEK_API_KEY`).

### Upgrading
* Existing sites keep using DeepSeek with their saved key and model; nothing to reconfigure.

### License & updates
* Multisite: one license covers the whole network, and each subsite running the plugin counts
as one site against the license's site limit (1, 3, 5, or unlimited). The license is stored
network-wide and only a network (super) admin can activate or deactivate it.
* Adding a subsite, or activating the plugin on one, takes an activation automatically; deactivating
the plugin on a subsite or deleting the subsite frees it again. Updates are only offered while
every subsite running the plugin is activated.

It runs alongside WooCommerce and never changes its files, so you can keep updating WooCommerce as usual.

Setup guides: Woo AI Product Recommender user guide

How it compares

A shopper asks… What the assistant does
"Do you have beanies in stock?" Searches your catalogue, checks live stock, shows cards with Add to Cart
"Do you ship to Canada?" Answers from your Shipping policy box, or says it can't and offers a person
"Where's my order?" Asks for the order number and billing email, then reports the live status
"Can I talk to someone?" Shows your email, WhatsApp or contact-page buttons
Something you don't sell Suggests an in-stock alternative if there is one, and offers a person

Who it's for, and who it isn't

Buy this if

Shoppers keep asking the same product and shipping questions, and you want them answered instantly.

Don't buy this if

You sell only a few products and prefer to answer every question yourself.

Guides and comparisons

Frequently asked questions

Do I need an AI API key?

Yes, from one of four providers: DeepSeek, ChatGPT (OpenAI), Qwen (Alibaba Cloud) or Grok (xAI). You choose on the AI Provider tab, and the provider bills usage directly to your account. Each provider keeps its own key, so you can switch later.

Will it make up prices or stock levels?

It's built not to. Every price and stock answer comes from a live WooCommerce lookup, and the assistant is told to use only that data and your policy text. Like any AI assistant it can still misread an unusual question, so keep the human hand-off switched on.

What does the AI usage cost?

That depends on the provider and model you choose, their current prices, and how much your shoppers chat. Each customer message is one API call on your account. Related-product suggestions and product learning don't call the AI provider.

Can I keep the API key out of the database?

Yes. Define WAPR_DEEP_SEEK_API_KEY in wp-config.php. The settings field then locks and shows why.

Which products get an Add to Cart button?

Simple products that are in stock and purchasable. Variable, grouped and external products show a View Product link, because the shopper has to choose options first.

Can customers reach a real person?

Yes. The human hand-off can go to email, WhatsApp or any link you choose, such as a contact form or your live-chat tool.

Does it work with my theme?

The chat widget loads in the site footer, so your theme needs to call wp_footer(), which almost all do. Colours and fonts are set on the Appearance tab, and there is a Custom CSS box for anything else.

What does the licence include?

One licence key for 1, 3, 5 or unlimited sites, whichever you pick at checkout, valid for a year. Every licence has every feature, plus all updates and support for that year. If you don't renew, the plugin keeps working but stops receiving updates.

Is there a refund policy?

Yes. Email support@pluginsprout.com within 14 days of buying, from the address you bought with, and we refund the full amount.

Woo AI Product Recommender $79 a year, one site